At Lobilo, we are proud to offer international shipping services to over 200 countries. Our goal is to bring great value and service to our customers everywhere in the world.

1. Shipping Times & Estimates 📅

Please note that total delivery time = Processing Time + Shipping Time.

• Processing Time: ⚙️ All orders require 2–5 business days for handling and quality checks before they are dispatched.
• Shipping Estimates: Once your order has left our warehouse, please refer to the estimates below:

Destination	Estimated Delivery Time
USA, Canada, Europe, Asia 🌏	10 – 20 Business Days
Australia, New Zealand	10 – 30 Business Days
Central & South America	15 – 30 Business Days
Africa	15 – 35 Business Days

Note: These are estimates and do not include potential customs delays.

2. Free Shipping & Tracking 🎁

• Free Standard Delivery: We offer free shipping to over 200 countries. In some cases, additional freight costs may apply to specific remote locations; these will be shown transparently at checkout.
• Tracking Your Order: 📍 You will receive a shipping confirmation email with a tracking number once your order is on its way. If you haven't received tracking rmation within 5 business days, please contact us.

3. Logistical information

• Warehousing: To ensure the fastest delivery, we ship from multiple warehouses located in the USA, UK, Canada, and China using reliable carriers like USPS, ePacket, and EMS.
• Multiple Packages: 📦📦 For logistical reasons, items in the same order may sometimes be sent in separate packages. This allows us to get your dolls to you as quickly as possible.
• International Reach: While we ship to most locations, if we are unable to deliver to your specific country, our team will contact you immediately to provide a full refund.

4. Need Help?

If you have any questions about your delivery or a package in transit, our customer care team is here to assist you.

Email: support@Lobilo.com